Nobody wants to deal with tech issues during a big event, so we’ve made things easy!

We offer compatible credit card readers at cost to take the guesswork out of finding the right equipment. Think of us as your tech-savvy friend who’s already done the research, so you don’t have to.

While many card readers look the same, most aren’t compatible with our system due to differences in programming or built-in encryption. On top of that, most payment processors don’t offer readers that allow card information to be uploaded into our software.

Our readers are fully tested and built to work seamlessly with our platform, so you can focus on your event, not your hardware.

Thank you for using our software for your event!

 

How to Use a Credit Card Reader:

1. Connection: Securely plug the Reader into a USB-A port or use the adaptor for your USB-C port (adaptor NOT included)
2. Readiness: The Reader is ready for use when the light on top turns Green.
3. Swipe Card: Slide the credit card in either direction through the reader slot with the magnetic stripe facing the magnetic head, when a Payment Screen is open on your device. The payment screen will automatically fill in the card information into the correct fields.
4. Manual Entry: Manually enter the CVC code. This 3-digit/4-digit code is often located on the back of the Credit Card or above the Credit Card Number.
    

• CC Reader Orders should be made a MINIMUM of 7 business days before the event date. 
  (Orders ship on Thursday mornings before 8 am PST. To ensure speedy delivery, we ship via USPS, which delivers as late as 8 p.m. Remember, some schools and offices close at 5 p.m., so consider using a residential address for later deliveries.)
• CC Readers need only to be plugged into a standard-size USB-A port to be ready to use.
  (Newer devices with USB-C ports must utilize an adaptor - not provided)
• CC Readers are NOT compatible with Chromebooks, other Low-Powered Operating Systems, including Tablets, iPads, Phones, or any other device without a USB port.
  (Low-powered devices are not recommended for Check-In or Check-Out to ensure everything runs smoothly.) 
• Newer High-Speed Devices with USB4 (USB-C4) ports may not be compatible with our CC Readers. 
  (There is no visual difference between these ports and a USB-C port. We recommend testing your CC Readers before your event date.)
• Our readers are compatible with most gateways; the only exceptions are Vanco and Element/Vantiv, which require their own encrypted readers.
• We recommend one reader for every 70 guests.
• Read more about Hardware Recommendations.

Please fill out the form below to order your CC Reader(s):